Lo-Fi Event Flow

To help stakeholders clearly visualize how a simplified experience could improve engagement, I created a low-fidelity user flow focused on one of the most important tasks: discovering and registering for events. This flow demonstrated how fewer steps, clearer pathways, and stronger calls-to-action could significantly reduce drop-offs and encourage users to take action.

Proposed Flow

1. User arrives on the landing page

2. User selects Events from a prominent button or navigation item

3. User browses upcoming opportunities and chooses one

4. User taps Register Now on the event card

5. User completes a streamlined registration form

   
   

This visual and strategic approach helped stakeholders understand the power of restructuring key task flows. It showed that by simply removing friction and improving clarity, more students and volunteers would successfully engage with City Tutors programs.

Based on these findings and the demonstrated potential of the redesign, leadership aligned around a full site overhaul to ensure the platform better reflects their mission and supports community participation at scale.